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Tariff Policy

Last Updated: 2026/02/06

Company Registration Information

Company Name: Guangzhou Huideng Trading Co., Ltd.
Legal Representative: Gan Denghui
Date of Establishment: October 13, 2025
Address: Room 204, No. 11, Shilunli Street, Chisha West, Haizhu District, Guangzhou
Unified Social Credit Code: 91440105MAEX68445K

At PIR-VON, we are committed to providing our customers with high-quality home appliances while ensuring transparency and clarity in all aspects of our service. This Tariff Policy is designed to inform our valued customers about the potential tariffs and charges associated with their purchases. Please read this policy carefully to understand how tariffs may affect your order.

1. General Overview

Our primary customer base is located in the United States, and as such, we have tailored our tariff policy to align with U.S. regulations and practices. We strive to offer competitive pricing by absorbing many additional costs; however, certain conditions may require customers to bear additional expenses related to tariffs.

2. Shipping and Delivery

  • Free Shipping: We provide complimentary shipping for all products within the contiguous 48 states of the United States. Please note that this does not include Alaska, Hawaii, U.S. Protectorates, APO/FPO addresses, or P.O. Boxes.

  • Order Processing and Delivery Time: Generally, orders are processed within 1-2 business days, and delivery typically occurs within 12-15 business days, depending on the destination.

3. Tariffs and Duties

  • Responsibility for Tariffs: For shipments to locations outside the contiguous 48 states, including international orders, customers may be responsible for any applicable tariffs, customs duties, and taxes. These fees are determined by the local government and are beyond our control.

  • Tariff Calculation: The amount of duty depends on various factors, including product classification, origin, and destination. Customers should consult their local customs office for detailed information regarding these charges.

4. Payment of Tariffs

  • Payment Methods: We accept Visa, MasterCard, American Express, Klarna, and PayPal. Please ensure that your payment method can accommodate additional tariff fees if applicable.

  • Prepayment Option: For some regions, we offer the option to prepay estimated tariffs at checkout to streamline delivery and avoid delays at customs.

5. Returns and Refunds

  • Returns Policy: Products can be returned or exchanged within 14 days of receipt. Return shipping costs and any applicable tariffs will be the responsibility of the customer unless the return is due to a defect or error on our part.

  • Refund Timeline: Refunds, once processed, will be completed within 7 business days. Please be aware that refunds do not include original shipping tariffs where applicable.

6. Customer Service

Our dedicated customer service team is available Monday through Friday from 9 AM to 6 PM (excluding weekends and public holidays) to assist you with any questions regarding tariffs or other inquiries related to your purchase. You can reach us via phone at +86 17033008120 or email at service@mail.pir-von.com.

We value your business and are committed to providing you with exceptional service and support. Understanding tariffs can be complex, so please don't hesitate to contact us with any concerns or questions regarding this policy. Thank you for choosing PIR-VON for your home appliance needs.